IT Services
Status Page

 Current issues affecting services

Status Since Service Affected Details
No current issues.

 Scheduled maintenance / Services at risk

Status Start End Service Affected Details
Scheduled maintenance / Service at riskTues 30th June
06:00
Tues 30th June
06:30
PebblePadWhat's happening?:
PebblePad maintenance will be conducted during this time.

How will this affect me?:
Access to PebblePad may be temporarily unavailable during this time.
Scheduled maintenance / Service at riskTue 30th June
07:00
Tue 30th June
09:00
FirewallWhat's happening?:
Maintenance work is being performed on the firewall during this time.

How will this affect me?:
During the maintenance window campus connectivity and VPN access should be considered at risk. If users are using connecting to campus via VPN during the maintenance window and your FortiClient application drops, please restart FortiClient. Any issues after the change, please contact the IT Service Desk.
Scheduled maintenance / Service at riskSat 18th July
16:00
Sat 18th July
22:00
TurnitinWhat's happening?:
Maintenance work is being performed on the Turnitin system during this time.

How will this affect me?:
During the window the Turnitin system will be partially unavailable during the maintenance window.
Scheduled maintenance / Service at riskThurs 9th July
05:00
Thurs 9th July
09:00
Storage Platform Software (CC cluster)What's happening?:
Maintenance work is being performed on the university storage platform (CC cluster) during this time.

How will this affect me?:
No complete outage of service is expected during the upgrade process. There will be brief interruptions to SMB connections as services migrate between nodes, these will reconnect automatically.
Scheduled maintenance / Service at riskWed 8th July
05:00
Wed 8th July
09:00
Storage Platform Software (Brunswick cluster)What's happening?:
Maintenance work is being performed on the university storage platform (Brunswick cluster) during this time.

How will this affect me?:
No complete outage of service is expected during the upgrade process. There will be brief interruptions to SMB connections as services migrate between nodes, these will reconnect automatically.

 Recently resolved issues

Showing resolved major calls closed since Mon, 22nd June 10:42

Status Resolved Service Affected Details
Issues resolvedTue, 23rd June
15:31
Kroto Research Institute - Network IssuesWe are aware of network issues affecting the Kroto Research Institute.

This issue is not affecting the whole building.

We are currently investigating.

Please note this table is only updated in office hours (8am - 5pm Monday to Friday).

For further IT help visit IT Help & Support.

Visit Teaching Space Service Status for latest updates.

See also Library eResources service indicators.

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