Current issues affecting services
| Status | Since | Service Affected | Details |
|---|---|---|---|
| No current issues. | |||
Scheduled maintenance / Services at risk
| Status | Start | End | Service Affected | Details |
|---|---|---|---|---|
| Tues 30th June 06:00 | Tues 30th June 06:30 | PebblePad | What's happening?: PebblePad maintenance will be conducted during this time. How will this affect me?: Access to PebblePad may be temporarily unavailable during this time. | |
| Tue 30th June 07:00 | Tue 30th June 09:00 | Firewall | What's happening?: Maintenance work is being performed on the firewall during this time. How will this affect me?: During the maintenance window campus connectivity and VPN access should be considered at risk. If users are using connecting to campus via VPN during the maintenance window and your FortiClient application drops, please restart FortiClient. Any issues after the change, please contact the IT Service Desk. | |
| Sat 18th July 16:00 | Sat 18th July 22:00 | Turnitin | What's happening?: Maintenance work is being performed on the Turnitin system during this time. How will this affect me?: During the window the Turnitin system will be partially unavailable during the maintenance window. | |
| Thurs 9th July 05:00 | Thurs 9th July 09:00 | Storage Platform Software (CC cluster) | What's happening?: Maintenance work is being performed on the university storage platform (CC cluster) during this time. How will this affect me?: No complete outage of service is expected during the upgrade process. There will be brief interruptions to SMB connections as services migrate between nodes, these will reconnect automatically. | |
| Wed 8th July 05:00 | Wed 8th July 09:00 | Storage Platform Software (Brunswick cluster) | What's happening?: Maintenance work is being performed on the university storage platform (Brunswick cluster) during this time. How will this affect me?: No complete outage of service is expected during the upgrade process. There will be brief interruptions to SMB connections as services migrate between nodes, these will reconnect automatically. |
Recently resolved issues
| Status | Resolved | Service Affected | Details |
|---|---|---|---|
| Tue, 23rd June 15:31 | Kroto Research Institute - Network Issues | We are aware of network issues affecting the Kroto Research Institute. This issue is not affecting the whole building. We are currently investigating. |
Please note this table is only updated in office hours (8am - 5pm Monday to Friday).
For further IT help visit IT Help & Support.
Visit Teaching Space Service Status for latest updates.